Listening is a vital management skill

ANGELA .W. WANDERA By ANGELA .W. WANDERA, 15th Oct 2011 | Follow this author | RSS Feed | Short URL
Posted in Wikinut>Jobs>Training

Management should have good listening skills if they do not want to make any errors concerning work or even how they resolve conflicts in the workplace.

Listening is a vital management skill

Communication is a vital skill that any one in management must be able to do well, and listening skills are some of the important "arms" of a good manager. There are many vital skills that management requires for efficiency running of an organization and it is very important for the individuals in holding management positions to sharpen some of these skills like the listening skill.

Listening is part of receiving information from fellow employees and peers at work, with good listening skills the following will be achieved by the management team in the workplace.

1. Information released- When employees are trying to put an important point across to management, the need for good listening skills is vital especially if there are pending or pressing matters that have to be addressed. Management can not be able to pick all the information that may be crucial to the company unless they are willing to listen to what the employees are saying.

2. Bridges Gaps- Wherever there is a dialogue and both parties talk and listen to each other, then all the unclear information will be sorted out and the gap between the two parties will have been closed up. When there is a clear channel of communication between the employees and management, then there will be a smooth flow of information between the two parties.

3. Listen to the Unspoken- When one has a listening skill, they should be able to hear the unspoken by the employees, one should be able to listen to what they are not saying and get to the truth of the matter. This is a unique ability that any one in management should be able to develop and read between the lines in any matter arising.

4. Actions Speak- Sometimes listening will involving the management team to listen to the employees through the language of actions or behavior, this is an important skill one must develop. Some people will speak better in actions rather than words and as a manager, one should be able to understand this language too.

5. Avoiding Errors- When one has a good ability to listen carefully they will avoid making mistakes or having any misunderstandings in any matter that they have to resolve. Management should have good listening skills if they do not want to make any errors concerning work or even how they resolve conflicts in the workplace. It is important for all managers to employ and develop strong listening skills for effectiveness and efficiency in the workplace.


Communication, Listening, Management, Skill, Vital

Meet the author

author avatar ANGELA .W. WANDERA
I have a passion for writing, I love to share my knowledge with others and enjoy reading and rating articles.
I mainly write articles about personal finance, business, home and garden etc.

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